Frequently Asked Questions

Missed Classes

Make up classes are available if your child misses their scheduled class. Just check the timetable and call (03) 9570 1422 to book a class which suits. Make up classes must be taken within the duration of the enrolled term, they cannot be carried forward to the following term, and refunds are not given for missed classes.

Illness

Please DO NOT bring your child to class if they are unwell. Make-up classes are available as described above. If your child has an extended illness or injury, please notify the centre as soon as possible so that we can make arrangements for future classes.

Class Changes

Subject to availability, you are welcome to change your class time and day.

Refunds

Cancellations will be charged a $25 administration fee. Once the term has started the $50-00 deposit is not refundable.

Refunds are calculated from the date the centre is informed of your intention to cancel less the admin fee or deposit. If you call the same day as your scheduled class that session is not included in the refund.

Siblings

Please attend with your enrolled child only. If you need to bring a sibling, seat them in a stroller or adjacent to the mat. They are strictly NOT permitted on the equipment, as they are not covered by insurance.

Public Holidays

We are closed on all public holidays unless otherwise specified.